FAQs: Referring MDs & NPs

What are the benefits of Endoscopy Central Intake?

  • Improves patient access to timely endoscopy (single-point of access)
  • Addresses the backlog of patients awaiting for endoscopy as a result of COVID.
  • Ensures priority is given to patients who need the procedures the most
  • Ensures that patients are taken care of in the facility and by the specialists which are the most appropriate for them
  • Reduces the number of unnecessary procedures through the adoption of evidence-based guidelines
  • Enhances communication between care providers & create a system that provides real-time data
  • Eliminates the need to send multiple referrals to various providers

What are the benefits of eReferral?

  • Reduces patient wait time by ensuring completeness of referrals
  • Reduces inappropriate referrals by inclusion of best practice guidelines
  • Provides equitable access to specialized care for patients regardless of geography, co-morbidities, or demographics
  • Reduces risk of lost, misdirected or illegible faxes
  • Provides senders with access to wait time data and other performance indicators
  • Provides user updates and an awareness of status of sent referrals
  • Provides a secure communication channel between providers connected to patient care

What if my patient just requires a consultation with a gastroenterologist or surgeon?

At the moment, the Central Intake Program solely supports cancer screening and surveillance colonoscopy. For consultation with a specialist, please forward the request directly to the specialist of choice.

What referral types are appropriate for submission through Central Intake?

  • Abnormal FITs
  • Screening – Family History of Colorectal Cancer Screening
  • Surveillance – Post-polypectomy colonoscopy

Can I refer my patient to a particular Endoscopist/surgeon or specific hospital?

Yes, you may request a specific specialist, as well as a hospital.

Will I receive the test results following the procedure?

The Endoscopy results will be sent directly to the referring physician and patients can expect discharge instructions following their procedure.

What procedures/indications are currently not managed by central intake?

Referrals for the indications/procedures listed below can be sent directly to a specialist:

  • Symptomatic (e.g., rectal bleeding, abdominal pain, etc.)
  • Endoscopic retrograde cholangiopancreatography (ERCP)
  • Gastroscopy
  • Sigmoidoscopy
  • Upper Endoscopy
  • Ulcerative Colitis/Crohn's with a diagnosis & treatment of less than 8 years